Relationship Management LLC. 

Phases of Mediation: 

• Opening Statements

       Mediator introduces the ground rules for conversation

       Each participant shares their understanding of the issue(s)

• Understanding the problem

       A deeper exploration of the presenting issue(s)

Further exploration on how each party views or understands the problem

• Exploration of Interests

       A dialogue on deeper motivations guided by mediator

       Concerns and motivations communicated by parties

• Creation and Evaluation of Options

       The creation of win-win solutions facilitated by mediator

       Choices are ranked and evaluated by parties

• Agreement

       The creation of an agreement is facilitated by the mediator

       Agreement is drafted and signed