Relationship Management LLC. 

The resolution of most conflicts can be achieved in ways that will leave all parties satisfied with the results (win/win)

Given the appropriate setting, people can usually make their own decisions and arrive at their own agreements.

Agreements developed by the parties themselves tend to be more effective, creative, and long-lasting.

The most empowering and least intrusive methods of conflict resolution should be tried before going to a more intrusive method that reduces the parties’ control over the outcome.